[新聞] Baseball's Best Boss 富比士雜誌封面故事
原文 http://0rz.tw/EqBay
封面故事
標題 Baseball's Best Boss
作者 Matthew Craft, 04.22.09, 06:00 PM EDT Forbes Magazine dated May 11, 2009
圖 http://0rz.tw/ppmEG
附標 How billboard magnate Arturo (Arte) Moreno turned around the
moneylosing Angels by remaking his team's image.
After a spring training game in march between the Los Angeles Dodgers
and the Los Angeles Angels of Anaheim, a half-dozen fans were waiting
outside in the warm Arizona afternoon sun to catch autographs from
players heading to the parking lot. Back inside Tempe's Diablo Stadium
a crowd, six wide and eight rows deep, waited for Arturo Moreno, the
Angels' owner, to sign baseballs and hats and pose for pictures.
Moreno told his wife, Carole, he should be finished within minutes so
they could drive home together. He stayed for another hour, signing
almost as many autographs for Dodgers fans as he did for Angels fans.
Not very often does a professional baseball team owner get more fan
attention than his star athletes, and even less often does the owner
give it back, especially to fans of another team. Moreno is not your
typical owner, save for the fact that he's wealthy (worth $800 million
by forbes estimates). From the day he bought the Angels from Walt
Disney Co. in 2003, he has changed the team's image and become in many
ways its face. In the process he has turned what had been a team with
a small-market mentality into one of the sport's most valuable
franchises.
Almost everything Moreno has done has been in the service of winning
over fans and, as he says, "putting butts in seats." The Angels, with
the best record in baseball last year, offer the third-cheapest visit
to the park. He has cut ticket and food prices at Angel Stadium and
dropped the price of draft beer from $8.50 to $6.50. Most teams charge
$20 or more for souvenir caps. The Angels charge $7. In his first
spring training in Tempe, Moreno couldn't understand why a section of
great seats between third base and left field always remained vacant
while people crowded into the section farther out in left field.
Moreno walked over to the ticket vendors, who told him that people
always asked for the cheapest seats. The outer section was $6. So
Moreno cut the empty $12 seats to $6. "Now they're the first to go.
Should it have been $8? Maybe. But now their butts are in there.
They'll go buy a beer or a dog. We got them in the stadium."
Attendance at Angel Stadium in Anaheim was 2.3 million in 2002, the
year they turned a wild card into a World Series victory over the San
Francisco Giants. The stadium has cleared 3 million a season ever
since. Last year's 3.4 million put them second to the Yankees in the
American League.
By charging fans less, Moreno makes more everywhere else. The team has
gone from a $5.5 million operating loss in 2003 to an operating profit
(in the sense of earnings before interest, taxes and depreciation) of
$10.3 million. Revenue has gone from $127 million to $212 million. The
team now has an enterprise value of $509 million, almost three times
what Moreno paid for it. In that time the Angels have more than
doubled stadium sponsorship revenue to $26 million and cut a $500
million, ten-year deal with Fox Sports Network to put all 162 Angels
games on television, up from 90 before.
Moreno commutes to Anaheim from his home in Phoenix for most games.
He wanders the stands, mingles with fans and occasionally checks to
see how well the restrooms were cleaned. Scot Shields, a relief
pitcher who has been with the team since 2001, recalls his second
encounter with Moreno. During spring training in 2004 he asked about
Shields' 2-year-old daughter. "There's not too many owners who'd do
that," he says. After pitcher Nick Adenhart was killed in a car
accident in April, Moreno flew coaches and players to the funeral in
Maryland between games.
At the Dodgers spring training game Moreno sat a row back from
Angels manager Mike Scioscia, with a cooler of cold beer beneath his
seat. He leaned in between innings to ask Scioscia how many pitches
Dustin Moseley had thrown. When the Angels' Robb Quinlan smacked a
home run in that Dodgers game, Moreno stood up to clap and looked
around for Quinlan's father, who had made the drive down to Arizona
from Minnesota.
Moreno, according to former team general manager William Stoneman,
sees costly free agents as an investment, not a corporate expense.
Under Moreno the Angels' payroll has climbed from $79 million in 2003,
twelfth in the league, to $119 million, sixth.
Stoneman put the payroll over budget when he signed Kelvim Escobar,
Bartolo Colón and Jose Guillen in 2004. Then Vladimir Guerrero's
agent called. Stoneman thought the Montreal Expos' rising star was out
of reach but told Moreno anyway. "We didn't talk for even ten minutes.
He said, 'We've got a chance to get Guerrero? Go for it.' It was the
quickest negotiation I've ever seen."
Moreno, 62, grew up in Tucson, the oldest of 11 children. Arte and his
brothers were Yankee fans because that was the only team on TV in the
1950s. He played baseball in high school, did a stint in Vietnam and
got a bachelor's degree in marketing from the University of Arizona.
His first job was with billboard mogul Karl Eller. Moreno left in 1984
for a Phoenix upstart, Outdoor Systems, and, together with Outdoor
founder William Levine, built it into the nation's largest billboard
company. It was sold to Infinity for $8.7 billion in stock in 1999.
Moreno got his first taste as a baseball team owner in 1985 with the
Salt Lake City Trappers, then an independent league team. The group
that bought the Trappers for $180,000 had a blast running it and sold
it in 1992 for $3 million. In 1998 a much wealthier Moreno helped
launch the Arizona Diamondbacks and eventually wound up with the
second-largest stake but failed in his attempt to take it over. He
perked up when Disney hired Lehman Brothers to shop the Angels during
the 2002 season. Moreno followed the team throughout the year and was
Disney's guest at the playoffs and World Series. For $184 million, it
was his.
Early on he saw a clear opportunity to apply the principles of the
advertising business to baseball. Repetition and reach work wonders.
Here was a baseball team in the middle of the country's second-largest
media market of 17 million people that had put itself in a small box
labeled "Anaheim." Moreno and the executives in the Angels' front
office, many of whom he brought over from his ad days, seared that
Angels red logo into the minds of fans across swaths of southern
California. That meant crimson-red advertisements on billboards and
bus stops and ridding the team store of other clubs' merchandise. On
the field they replaced the "Anaheim" spread across players' chests
with "Angels."
Before he had considered making a bid for the team Moreno checked with
his attorneys to make sure the stadium lease with Anaheim allowed for
a name change. They assured him it would be fine. (After all, the team
was born as the Los Angeles Angels in 1961 and played as the
California Angels until Disney bought it in 1996.)
In 2005 he switched the name to the Los Angeles Angels of Anaheim. The
city of Anaheim sued, saying the change violated the spirit of the
lease agreement. Fans showed up to games with T-shirts reading "We are
not L.A." and "The Anaheim Angels of Anaheim." This past January, two
court rulings and three years later, the city dropped its fight,
leaving the Angels with the unwieldy Anaheim at the end of its name.
Moreno will be free to do what he wants when the stadium lease allows
him to opt out in 2016. Moreno says he'll be happy as long as the team
continues to pull 3 million a year into Angel Stadium. The club might
start a series of cable shows or create a southern California version
of the New York Yankees' Yes Network.
Neither idea is a priority right now, with the economy challenging the
Angels' ability to draw 3 million fans a year. By late March the club
had sold only 2.3 million tickets. Moreno is already cranking up group
specials like $3 tickets for kids on Tuesdays and lower prices for
games against teams that rarely pack the stadium, like the Kansas City
Royals and Baltimore Orioles. "Our goals are no longer financial," he
says.
The Angels had a 100--62 record last year and have dominated their
division, but they have yet to return to the World Series. Moreno says
his goal now is another championship. "Make that championships," he
says, correcting himself.
Those aspirations took a blow this off-season when first baseman Mark
Teixeira signed with the Yankees and closer Francisco Rodriguez, one
of baseball's best relief pitchers, joined the New York Mets. Tony
Reagins, general manager, and others in the front office say the
club's minor league depth and free agent additions should ease the
loss of Teixeira and Rodriguez. The Angels picked up Brian Fuentes
from the Colorado Rockies to fill Rodriguez's spot and then signed
Bobby Abreu, a 35-year-old outfielder from the Yankees, for $5 million
for one year.
At the spring training game against the Dodgers, three young women
dressed in a mix of Dodgers blue and Angels red posed for a picture
with Moreno. Michelle and Ericka Carrizal and their cousin Giselle
Gonzales made the six-hour drive that morning from Los Angeles to see
the two teams they have rooted for since they were children. The
closest they get to pinpointing why they say they love Moreno is that
the centimillionaire seems "like one of us." That he has Mexican
ancestry has little to do with it. By making games affordable and
taking an obvious delight in mingling with fans, Moreno has broadened
both the Angels' popularity and his own. Thanks to him, Michelle says,
she can drive to Angel Stadium on a whim. "Dodgers games are
superexpensive" in comparison.
"You can wake up on a Saturday morning and think, 'What's going on
today? Hey, the Angels are playing, let's go,'" she says. "It's that
affordable."
Moreno's true competition, he says, is the sunshine.
--
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